92ber Privacy Policy

1Who We Are

92ber ("92ber", "we", "us", or "our") operates the online casino and sports betting platform accessible at 92ber.net. This Privacy Policy applies to all personal data processed by 92ber in connection with the operation of the platform and the delivery of its Services to players.

For the purposes of this Privacy Policy, 92ber acts as the data controller in respect of the personal data of registered players and website visitors. We are responsible for ensuring that your personal data is handled in accordance with applicable data protection principles and obligations.

If you have any questions about this Privacy Policy or the way 92ber handles your personal data, you can reach us through the contact details provided in Section 13 of this document.

2Information We Collect

92ber collects personal information from you in a number of ways during the course of your use of the platform. The categories of personal data we collect include the following:

2.1 Registration & Identity Data

When you create a 92ber account, we collect information including your full legal name, date of birth, Pakistani CNIC number or passport number (for identity verification purposes), residential address, phone number, and email address. This information is necessary to set up and maintain your account, verify your identity, and comply with Know Your Customer (KYC) obligations.

2.2 Financial & Transaction Data

In order to process deposits and withdrawals, we collect financial information relevant to your chosen payment method. This may include your JazzCash or EasyPaisa account number, bank account details for HBL, UBL, or Meezan Bank transfers, or card details for Visa/Mastercard transactions. We also maintain a full record of all deposits, withdrawals, wagers, and bonuses associated with your 92ber account.

2.3 Technical & Usage Data

We automatically collect certain technical information when you access the 92ber platform. This includes your IP address, device type and operating system, browser type and version, referring URL, pages visited, session duration, and in-platform activity logs. This data helps us operate and improve the platform and detect fraudulent activity.

2.4 Communications Data

If you contact 92ber support, submit a complaint, participate in a promotion, or otherwise communicate with us, we retain records of those communications, including the content of messages, timestamps, and associated account information.

2.5 Verification Documents

As part of the KYC process, we may request and retain copies of government-issued identification documents, proof of address documents such as utility bills, and documentation confirming ownership of the payment method you are using.

Data Category	Examples	Primary Purpose
Identity	Full name, CNIC, date of birth	Account setup, KYC compliance
Contact	Email, phone, address	Account communication, support
Financial	JazzCash/EasyPaisa ID, bank details	Deposits, withdrawals, fraud prevention
Technical	IP address, device info, session logs	Platform security, fraud detection
Behavioural	Betting history, game activity	Responsible gaming, personalisation

3How We Use Your Information

92ber uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your 92ber account, including verifying your identity and processing your login credentials.
• Transaction processing: To process deposits and withdrawals through supported payment methods including JazzCash, EasyPaisa, and Pakistani bank transfers.
• Regulatory compliance: To fulfil our obligations under applicable anti-money laundering (AML), counter-terrorism financing (CTF), and Know Your Customer (KYC) regulations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security incidents.
• Customer support: To respond to your queries, complaints, and support requests in a timely and effective manner.
• Responsible gaming: To monitor gaming behaviour for signs of problem gambling and to administer player protection tools such as deposit limits and self-exclusion.
• Platform improvement: To analyse usage patterns and technical data in order to improve the functionality, reliability, and user experience of the 92ber platform.
• Marketing communications: Where you have provided consent or where we have a legitimate interest, to send you information about 92ber promotions, bonuses, and new features. You may opt out of marketing communications at any time.
• Legal obligations: To respond to lawful requests from regulatory authorities, law enforcement agencies, and courts of competent jurisdiction.

4Legal Basis for Processing

92ber processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing is necessary to perform our obligations under the agreement between you and 92ber, including operating your account and processing your transactions.
• Legal obligation: Processing is necessary for 92ber to comply with applicable legal and regulatory requirements, including AML and KYC obligations.
• Legitimate interests: Processing is necessary for the purposes of 92ber's legitimate business interests, including fraud prevention, platform security, and improvement of our Services, provided these interests are not overridden by your own rights and interests.
• Consent: Where required by applicable law, 92ber will seek your explicit consent before processing your personal data for marketing communications or other optional purposes. You may withdraw consent at any time.

5Sharing Your Information

92ber does not sell your personal data to third parties. However, in order to deliver the Services, we may share your personal data with the following categories of recipients:

5.1 Payment Processors

In order to process deposits and withdrawals, 92ber shares relevant financial information with authorised payment processing partners, including JazzCash, EasyPaisa, and partnered banking institutions. These partners process your data only as necessary to complete the requested transaction.

5.2 Identity Verification Services

92ber engages third-party KYC and identity verification service providers to assist with the verification of player identities and the fulfilment of regulatory compliance obligations. These providers are contractually bound to process your data only for the specified verification purposes.

5.3 Game Providers

The casino games available on the 92ber platform are provided by licensed third-party game studios. Certain limited technical data, such as your player session identifier, is shared with game providers solely for the purpose of delivering gameplay and recording game outcomes.

5.4 Regulatory & Law Enforcement Authorities

92ber may disclose your personal data to competent regulatory bodies, law enforcement agencies, or courts of competent jurisdiction where required to do so by applicable law, court order, or regulatory directive. 92ber will comply with all lawful requests of this nature.

5.5 Professional Advisors

92ber may share personal data with professional advisors, including legal counsel and auditors, where strictly necessary for the provision of professional services and subject to appropriate confidentiality obligations.

6Cookies & Tracking Technologies

The 92ber platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain session continuity, analyse platform usage, and support fraud detection. The types of cookies used by 92ber include:

• Essential cookies: Necessary for the basic functioning of the platform, including maintaining your login session and preserving your account preferences. These cannot be disabled without impairing core platform functionality.
• Analytical cookies: Used to collect aggregated, anonymised data about how players interact with the platform. This data helps 92ber improve the usability and performance of the Services.
• Security cookies: Used to detect and prevent fraudulent account access, including tools that identify unusual login patterns or suspicious betting behaviour.
• Preference cookies: Used to remember your platform preferences, such as your chosen language or display settings, so you do not have to re-enter them each time you visit.

You can manage cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the 92ber platform. Continued use of the 92ber platform following your acknowledgement of this policy constitutes your acceptance of the use of essential and security cookies.

7Data Retention

92ber retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following retention principles apply:

• Active account data: Retained for the duration of your account relationship with 92ber, plus any additional period required for legal or regulatory purposes.
• Transaction records: Financial transaction records are retained for a minimum of five (5) years following the date of the transaction, in accordance with applicable AML and financial record-keeping obligations.
• KYC documentation: Identity verification documents are retained for a minimum of five (5) years following the closure of your account, or such longer period as may be required by applicable regulatory obligations.
• Communications records: Support communications and correspondence are retained for a period of three (3) years following the closure of the relevant enquiry.
• Closed accounts: Following account closure, 92ber retains the data necessary to meet ongoing legal and regulatory obligations and to handle any outstanding disputes or claims. Data no longer required for these purposes is securely deleted or anonymised.

8Data Security

92ber implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 92ber platform
• Encryption of sensitive data at rest, including payment details and identity documents
• Role-based access controls limiting internal access to personal data to authorised personnel only
• Regular security assessments and vulnerability testing of the 92ber platform infrastructure
• Two-factor authentication options for player accounts
• Continuous monitoring for suspicious activity and potential security incidents

While 92ber takes all reasonable steps to protect your personal data, no data transmission over the internet or data storage system can be guaranteed to be one hundred percent secure. You also bear responsibility for maintaining the security of your own account credentials. Please contact 92ber support immediately if you believe your account has been compromised.

9Your Rights

Subject to applicable data protection laws, you have the following rights in relation to the personal data that 92ber holds about you:

• Right of access: You have the right to request a copy of the personal data 92ber holds about you.
• Right to rectification: You have the right to request correction of inaccurate or incomplete personal data held by 92ber.
• Right to erasure: In certain circumstances, you have the right to request that 92ber delete personal data we hold about you, subject to overriding legal and regulatory retention obligations.
• Right to restriction: You have the right to request that 92ber restricts the processing of your personal data in certain circumstances.
• Right to data portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may have the right to receive your personal data in a structured, commonly used format.
• Right to object: You have the right to object to processing of your personal data carried out on the basis of legitimate interests, including profiling, unless 92ber can demonstrate compelling legitimate grounds that override your rights.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.

To exercise any of these rights, please contact 92ber support using the contact details provided in Section 13. 92ber will respond to all valid requests within a reasonable timeframe in accordance with applicable law. Identity verification may be required before processing certain requests to protect the security of your account.

10Children & Minors

The 92ber platform is strictly for persons aged 21 and above. 92ber does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not access or use the 92ber platform under any circumstances.

If 92ber becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered a 92ber account, please contact support immediately so that appropriate action can be taken.

11Third-Party Services

The 92ber platform integrates with a number of third-party services in order to deliver its full range of features. While 92ber selects these partners carefully and enters into appropriate data processing agreements, 92ber is not responsible for the privacy practices of third-party services once data has been processed by those services under their own independent privacy policies.

Third-party services used by the 92ber platform may include casino game providers, payment gateway operators, customer support software providers, and analytics platform operators. These providers are permitted to process your data only to the extent necessary for the specific purpose for which they were engaged by 92ber.

The 92ber platform does not contain links to third-party websites for general browsing purposes, and this policy does not govern any data processing carried out by third-party websites that are not affiliated with 92ber.

12Changes to This Policy

92ber reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made to this policy, 92ber will take reasonable steps to notify registered players, which may include displaying a notice on the platform or sending a notification to your registered email address.

The "Last Updated" date at the top of this document indicates when the most recent revision was made. Your continued use of the 92ber platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised policy, you should stop using the platform and may request account closure in accordance with the Terms & Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how 92ber is protecting your personal data.

13Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 92ber processes your personal data, please contact the 92ber support team. Our support team is available to assist you and will respond to all privacy-related enquiries within a reasonable timeframe.

You can reach us by email at: [email protected] — please note this is a plain text address provided for reference; visit the 92ber platform and use the in-platform support feature to submit your request directly.

When submitting a privacy-related request, please include your registered account username, a clear description of your request, and any relevant details that will help us locate the specific data concerned. Identity verification may be required before we are able to process certain requests.